Privacy Policy
Effective Date: 18th August 2025
Website: tpp.lk
Company: The Property Planners Group (The Property Planners Co Pty Ltd – Australia, The Property Planners (Pvt) Ltd – Sri Lanka, TPP Plantation (Pvt) Ltd – Sri Lanka)
1. Introduction
The Property Planners Group (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website (tpp.lk) or engage with our services.
By using our website or providing your information, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, postal address, nationality, and identification documents (if required for legal compliance).
Business Information: Company name, registration details, investment interests.
Transactional Information: Details relating to property inquiries, acquisitions, leases, or investments.
Technical Information: IP address, browser type, operating system, device identifiers, and website usage statistics (via cookies or analytics tools).
3. How We Use Your Information
Your information is used strictly for legitimate business purposes, including:
Responding to inquiries and providing services.
Facilitating property transactions, due diligence, and investment structuring.
Legal and regulatory compliance (Sri Lanka & Australia).
Improving our website, services, and customer experience.
Sending updates, newsletters, or marketing communications (only if you have opted in).
4. Data Sharing & Disclosure
We do not share, sell, or rent your personal information to any third party.
We only disclose client information under the following conditions:
With Your Consent: If you authorize us in writing.
Legal Obligation: If required by a valid court order, regulatory authority, or law enforcement agency in Sri Lanka or Australia.
Service Providers: Where necessary, we may share limited information with trusted service providers (e.g., IT, legal, or banking partners) who are bound by confidentiality agreements.
5. Data Storage & Security
We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
Data is stored on secure servers with restricted access.
Sensitive documents are encrypted and shared only when legally required.
Access to client information is limited to authorized employees and advisors bound by confidentiality obligations.
6. International Data Transfers
Since we operate in both Australia and Sri Lanka, your data may be stored or processed in either jurisdiction. We ensure that all handling of personal information complies with applicable privacy and data protection laws.
7. Cookies & Analytics
Our website may use cookies, tracking pixels, and analytics tools to enhance user experience and monitor site performance. You may disable cookies in your browser settings, but this may affect functionality.
8. Your Rights
You have the right to:
Access the personal data we hold about you.
Request corrections to inaccurate or incomplete data.
Withdraw consent for marketing communications.
Request deletion of your data, subject to legal and contractual obligations.
Requests can be made by contacting us at admin@tpp.lk
9. Retention of Data
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
10. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in law, technology, or our practices. Updates will be posted on tpp.lk with a revised “Effective Date.”
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Sri Lanka Office:
The Property Planners (Pvt) Ltd / TPP Plantation (Pvt) Ltd
No. 16, 1st Floor, Royal Plaza, Battaramulla, Sri Lanka
Email: info@tpp.lk
Australia Office:
The Property Planners Co Pty Ltd
Email: au@tpp.lk
